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Privacy Policy

Last updated: March 15, 2026

This policy explains what data we collect, why we use it, who may process it on our behalf, and how you can control it.

It applies to your use of otef.co.il, contact forms, email / WhatsApp / phone communications, and analytics technologies used on the site subject to consent.

We aim to collect the minimum amount of information needed to answer inquiries, operate the site securely, and improve the service. Where consent is required by law, non-essential measurement tools are activated only after an explicit choice.

1 Who is responsible for the data

OTEF operates the site and handles inquiries received through it. For privacy questions or requests to access, correct, or delete information, you can contact us here:

  • Email: contact@mail.otef.co.il
  • Phone / WhatsApp: 055-9966472
  • Contact form: via the website

2 What information we collect

2.1 Information you provide directly

When you submit an inquiry or contact us, we may receive:

  • Contact details: name, phone number, email address, and business name
  • Inquiry details: message content, service interest, source page, and the form used
  • Follow-up correspondence: replies by email, WhatsApp, or other operational channels

2.2 Technical and operational information

When you use the site, we may also collect technical data such as:

  • Device and browser data: browser type, operating system, viewport, and general display information
  • Browsing data: IP address, landing pages, viewed pages, timestamps, and referrer information
  • Security and anti-spam data: Cloudflare Turnstile verification signals, logs, and technical indicators used to prevent abuse

3 Why we use the information

We use the information for the following purposes:

  • Answering inquiries, scheduling calls, and managing follow-up communication
  • Operating, improving, and troubleshooting the website and service flow
  • Protecting the site against spam, fraud, abuse, and unauthorized use
  • Maintaining lead records, service communications, and internal operational history
  • Meeting legal, security, audit, and compliance obligations where applicable

Submitting an inquiry through the site does not automatically add you to a marketing mailing list. If we want to use your details for separate marketing communication, we will do so only on the basis of a valid permission or another lawful basis where applicable.

4 Cookies, consent mode, and analytics

The site uses a consent-based cookie mechanism. Necessary cookies may be used for essential functionality, security, and storing your consent choice. Analytics is activated only according to the choice you make in the consent banner.

Technologies currently used on the site as of this update:

  • Necessary: consent storage, security, and core site behavior
  • Analytics: Google Analytics 4, loaded only after choosing "Accept all"
  • Advertising / remarketing: as of this update, we do not load advertising pixels or remarketing tags by default through the site

You can choose between full acceptance, rejection, or essential cookies only. You can also change your decision later at any time through the "Cookie settings" link in the footer.

5 Sharing data with service providers

We do not sell personal information. However, some information may be processed by service providers we use to operate the site and handle inquiries.

  • Netlify: website hosting and serverless functions
  • Neon: database storage for inquiries and operational records
  • Resend: transactional email delivery and follow-up replies
  • Cloudinary: image and media delivery
  • Google Analytics 4: website analytics, only after valid consent
  • Cloudflare Turnstile: anti-spam and human verification on forms

These providers may act as processors or independent parties depending on the service. We try to keep the amount of shared information limited to what is reasonably necessary for each purpose.

6 Retention, security, and transfers outside Israel

6.1 Retention

We keep information for as long as reasonably needed to handle inquiries, manage the business relationship, maintain security, create backups, resolve disputes, and comply with legal obligations. When information is no longer needed, we aim to delete it or anonymize it where practical.

6.2 Security

  • The site runs over HTTPS and uses server-side security headers
  • Access to operational systems and records is restricted according to role and need
  • We use cloud infrastructure and anti-spam controls to reduce abuse and security risks

6.3 International processing

Some providers may process data outside Israel, including in the European Union or the United States. Where that happens, we rely on the providers' standard safeguards, contractual commitments, and reasonable organizational controls.

7 Your rights

Subject to applicable law, you may request access to information, correction, deletion, restriction of certain processing, objection to certain uses, and withdrawal of consent for cookies or other optional processing.

  • Email: contact@mail.otef.co.il
  • Phone / WhatsApp: 055-9966472
  • Form: send a request through the site

We will handle such requests according to their nature, the applicable law, and any data we are required to retain for legal or security reasons.

8 Minors

The site is mainly intended for business owners, organizations, and adults. We do not knowingly seek to collect personal data from minors. If you believe a minor has submitted personal information to us without appropriate permission, please contact us and we will address it.

9 Changes to this policy

We may update this policy from time to time to reflect changes in technology, law, infrastructure, or the third-party services used on the site.

When a material update is made, we will update the revision date at the top of this page and, where appropriate, post a notice on the site.

Important: this policy reflects the site's systems as of the update date above. If advertising tools, CRM systems, payments, or additional third-party services are added later, this policy will be updated accordingly.

Questions about your privacy?

If you have a question, an access / correction / deletion request, or need clarification about how your information is used, contact us and we will respond.

Get in touch now

055-9966472 | contact@mail.otef.co.il | WhatsApp

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